Wednesday, November 21, 2007

Just sent an email to the Massachusetts Office of Consumer Affairs and Business Regulation:

"Hi,

I'm curious if you folks have records of Verizon response times to trouble calls and whether these records distinguish between lines that they provision directly and lines leased to third parties, and, if so, whether that data is available to the public in either a raw or analyzed form.

Thanks"

Wonder if I'll hear back.

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